Parcel service software

Software for parcel and courier services

A parcel service lives on many small consignments moving through many branches. Smartfryt books each one, labels every piece, follows it through transhipment and crossing, and closes it with proof at the customer's door.

Your customer checks the status himself from a tracking link, instead of calling the branch to ask where his goods are.

Free demo, no obligationWe move your old data for youPay monthly, stop any time

A parcel's journey in Smartfryt

  1. Booked and labelled

    Each parcel is booked against an LR and every piece gets a QR code label, so a loose parcel on the godown floor is traced to its consignment with one scan.

  2. Through the branches

    Loads move branch to branch with transhipment and crossing worked out on their own, and each branch marks the goods received on the phone as they arrive.

  3. Out for delivery

    The day's run sheet goes with the driver. At the door the consignee gives an OTP and the signed receipt is photographed, so there is no argument later.

  4. The customer knows

    SMS and WhatsApp updates go out at each step, and the customer can open a tracking link any time instead of calling your branch.

From the booking counter to the customer's door

Freight Booking

Enter an LR — bilty or GC note — in seconds. Regular customers and agreed rates fill themselves in, so there is less to type than the register.

QR Code Labels

Every parcel label carries a QR code for the LR and the piece number, so a scan tells you which consignment a loose parcel belongs to.

Transhipment & Crossing

Crossing and transhipment expenses are worked out on their own as the goods move branch to branch — no separate register.

Crossing Agent Management

Keep every crossing agent, his rates and what he still owes you in one place, instead of a diary.

Door Delivery Run Sheet

Print the day's delivery run sheet, hand it to the driver, and settle the collections against it when he returns. Failed attempts go back on the list.

OTP on Delivery

Confirm delivery with a one-time code sent to the consignee — no argument later about who took the goods.

Proof of Delivery

The signed receipt is attached to the LR and reviewed — pending, acknowledged or rejected — so a missing POD can never hide.

A Link You Can Share

Send your customer a tracking link instead of a phone call. He checks it himself, any time of day.

SMS · WhatsApp · Email

Trigger notifications on every milestone. Keep customers, drivers and branches in the loop, hands-free.

Excess, Shortage & Damage

Record a shortage, an excess or a damaged parcel against the LR, map it to the right trip and settle the claim on record.

WhatsApp LR & Invoice

Send the LR and the invoice to your customer on WhatsApp straight from Smartfryt, with a tracking link to follow the consignment.

See all of Smartfryt's features

We set it up with you

You don't need a computer person.

Most of our customers moved straight from paper registers. We do the setting up, sit with your staff, and stay on the phone afterwards.

We train your staff

Sit-down training until every clerk is comfortable. Included, not an extra charge.

We bring your old records across

Hand us your customer list, rates and branch details in any form — even an Excel sheet or a register — and we set it up for you.

Runs on the computer you already have

No new machines, no servers to buy. Check your day's business from your phone when you are away from the office.

Keep your own printed LR books

Your stationery, your logo, your terms. Smartfryt prints the details into the right boxes on the books you already use.

Nothing gets lost

Every booking is saved and backed up automatically, every day. No damaged register, no missing file.

A real person answers

Ring us and speak to someone who knows transport — not a recorded menu or a ticket number.

Still not sure it will suit your office? Call 92479 95800 and ask us anything — there is no obligation.

Questions transporters ask us

Is there a mobile app for my branch staff and delivery men?

Yes — an Android app. Your branch man can book an LR and send a load out from the phone, mark goods received when they reach the destination branch, and complete the delivery at the customer's door with a photograph of the signed receipt and an OTP. You see all of it from your own phone the same minute.

Can I send the LR and the invoice to my customer on WhatsApp?

Yes. The LR and the invoice go to your customer on WhatsApp from Smartfryt, along with a tracking link, so he can follow his consignment without calling your branch. SMS and email work the same way.

My staff have never used a computer. Will they manage?

Yes — this is the case with most of our customers. The booking screen is laid out like the LR book they already fill in, and we train them in person until they are comfortable. Clerks who had never touched a keyboard are usually booking on their own within two or three days.

Can I control what each branch and clerk is allowed to see?

Yes. You decide, feature by feature, who can view, enter or approve what. A branch clerk can book LRs without seeing company-wide revenue, while you see everything from the head office dashboard.

How long am I tied in for?

You are not. Plans are paid month by month and you can stop whenever you want. We would rather keep your business by being useful than by holding you to a contract.

Also see: LR booking software for Indian transporters · Transport billing software with GST and e-way bills

Keep freight moving.Keep business flowing.

Tell us a little about your business and we will show you, in about twenty minutes, exactly how your own bookings would work in Smartfryt.

  • ✓Live in 24 hours, with your staff trained
  • ✓Your old customer list and rates moved across
  • ✓Clear monthly price, stop any time
  • ✓Training and support, included

Ask for a free demo

Fill in these three boxes and press the green button. WhatsApp opens with your message already written — you only have to press send.

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Prefer to talk? Call 92479 95800 — we answer between 9am and 8pm.

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